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Seabirds-and-Seals - The Original Noss Boat Tours

Finalists – Two Categories – Highlands & Islands Thistle Awards 2024 – 15.07.2024

 
⭐ EXCITING ANNOUNCEMENT⭐
 
We are absolutely delighted and excited to share that we have been shortlisted for this year’s Highlands and Islands Thistle Awards for the second year running.
 

Not just in ONE but in TWO CATEGORIES – “BEST OUTDOOR OR ADVENTURE EXPERIENCE” and “INCLUSIVE TOURISM”.

These are highly regarded Scottish tourism awards and absolutely over the moon to be shortlisted for both categories. We look forward to attending the awards ceremony in Inverness with guests on 4th October.Awards chairman Stephen Gow said: “The finalists for the 2024 awards reflect the strength and diversity of our tourism and hospitality sector, which continues to demonstrate remarkable adaptability and innovation in the face of challenges facing the entire tourism sector.

“We are also pleased to see so many new entrants and finalists this year, which is a testament to the resilience and growth of our sector.”

This news comes not long after our FSB Scotland ‘Service Excellence’ award, where we won for the whole of Scotland and our Green Tourism Gold award.
 
Team Seabirds-and-Seals would like to say a massive thank you to our strong team, all our many passengers from around the globe, social media followers, the local community, friends and our families in helping make us the success we are today.
 
Well done to all the other finalists, we look forward to celebrating with you in October and wish you the best of luck ❤️.
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Seabirds-and-Seals - The Original Noss Boat Tours

TripAdvisor Travelers’ Choice 2024 – 26.06.2024

 
We are excited to announce that today we have once again been honoured with the TripAdvisor 2024 Travellers’ Choice Award, an award we have received yearly since 2018.  
 
Travelers’ Choice, formerly Certificate of Excellence, recognizes businesses that earn consistently great reviews. Travelers’ Choice award-winners are among the top 10% of listings on Tripadvisor. Tripadvisor Travelers’ Choice honors select accommodations, attractions and restaurants that consistently demonstrate a commitment to hospitality excellence.
 
A massive thank you 🙏🏻 to all of you – our lovely passengers and our brilliant team.
 
Your constant support, love, and constructive feedback have been instrumental in our journey and helped us achieve this award.
 
We are fast approaching 800 reviews, we couldn’t have done it without you. Thank You from The NO.1 Noss Boat as ranked on TripAdvisor! ❤️
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Seabirds-and-Seals - The Original Noss Boat Tours

New Local Business Collaboration – JB’s Coloured Pencil Art – 01.05.2024

We are delighted this year to be working in partnership with local artist ‘ John Birnie – JB’s Coloured Pencil Art’.  We have our online shop where we advertise greetings cards for sale, which are also available for sale onboard along with our other branded merchandise.  Our current greetings card stocks were created from an artist in the Highlands.  All created through paintings in pastel from photos taken by a number of passengers who joined our tours and with their permission of course.  

With stocks of our current online shop coming low for our greetings cards, we are this year keeping the creation to a local supplier.  John Birnie (JB’s Coloured Pencil Arts) is creating greetings cards using his fine pencil art skills, all inspired by photography he has taken on our tours.  He also suggested adding a photograph of our boat and contact details onto the back, great promotion for both business. 

We are very excited about this new collaboration and once produced, we will have them for sale online and onboard, along with our other branded merchandise.   

Until John’s drawings are ready to sell onboard, we have purchased some of John’s wildlife greetings cards which he currently has available, all of which are taken locally.  He has also added our boat and business details onto the back.  John quoted “Nice picture of your boat on the back, for visitors to remember their holiday experience on your boat”.

John is a self taught coloured pencil artist and has dabbled in pencil art on and off over the years and after retiring in 2012, we found more time to indulge in his art hobby.  Originally it was only graphite pencils he used as an art media but then he was inspirited by coloured pencil work.  He discovered online and especially the fine detail that the medium allows.

He has gradually developed his own style with drawings inspired by the scenery and wildlife of the Shetland Islands.

He tends to work with ‘Faber Castell’ Polychromos pencils which are oil based and allow for very fine detail and depth of colour.  You can view his drawings by visiting his website:  All his artwork is referenced from his own photographs.
https://www.jbscolouredpencilart.co.uk/

This is an exciting new innovative partnership with promotion for both local family businesses.   

We have also created a new website page ‘Partnerships & Sponsorships’ detailing all of the local businesses we collaborate with and support – great to support our local community where we can. 

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Seabirds-and-Seals - The Original Noss Boat Tours

Accessible & Inclusive Tourism Operator – 28.04.2024

When we took over the business, we wanted to make our tours ‘inclusive for all’ and create a great experience without barriers or restrictions. This in return improves the tourism experience for a wide range of customers who may need specific adaptions or facilities. These include disabled people, seniors, families with young children, and those with a medical condition.

With Marie having experience of working in the care sector for a range of different needs for both adults and children, many adaptions have been added to make our tours ‘inclusive for all.

Our first move was to make our boat ‘wheelchair accessible’ which was skilfully done by Brian whereby he added a flat, obstruction-free boarding platform to accommodate all levels and abilities.

It’s not just about having wheelchair access, we also cater for customers with hearing, visual and speech impairment, dietary requirements, foreign languages with our Original customised Identification charts which are available in many different languages. We basically cater for everyone to make us a Responsible and Inclusive tour provider.

Along with many new additions this year, we are delighted to have ‘Dementia Friendly’ name badges for all crew members. We also have onboard an ocean sensory box, to keep ‘autistic’ passengers calm should they find any given situation too overwhelming.

 

The team at Seabirds-and-Seals Noss Boat Tours believe that having improved accessibility appeals to a wide range of visitors and we want to make your tour a holiday highlight by making it accessible and enjoyable throughout.  By listening to our customers and having more awareness about the inclusive tourism market, we have worked hard and implemented changes to make our tours open and enjoyable for all.  We have a dedicated website page titled ‘Accessible & Inclusive Tourism’ which details our inclusive approach and welcome any new suggestions. 

Marie has worked previously as a Learning Support Worker and Social Care Worker, many times at a Senior level.  She has worked in various settings for a diverse range of clients, which she continues to do in the Winter months when not operating tours.  She has various care related qualifications and also has certified training for ‘disability inclusion’ in Hospitality, Travel & Tourism.  Marie has made adaptions within the business by providing facilities onboard which are autism & dementia friendly, as she has a good understanding on both due to all her care working experience

When we have customers using wheelchairs onboard or any other mobility aid, we position them where they are going to get the best view at all times throughout our planned tour route which we explain in our introductions and safety briefing. Could we kindly ask passengers travelling with us when we have wheelchair customers onboard or for anyone else having to rely on a mobility aid, to please be respectful and not block their view as we want everyone to feel socially included.

We know how easy it is to get immersed in all that you see. We do have an extremely huge viewing platform as shown on our website homepage video to allow everyone to enjoy the spectacular views and to get the best images on our 5-Star multi-award winning Noss Boat Tours.

We are delighted again this year to be working in collaboration with Ability Shetland, Shetland Befriending Scheme & Shetland Carers Plus many other local businesses.  We are proud supporters of our local community, if you have a new collaboration that you would like to discuss, please do get in touch.

If you have any questions or concerns prior to booking, please do not hesitate to get in touch and we will be delighted to assist.

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Seabirds-and-Seals - The Original Noss Boat Tours

Double Award Presentation – 19.04.2024

 
 
We have had a fantastic start to our 2024 season which has seen us win two fabulous accolades.
 
We were firstly awarded ‘Service Excellence’ for Scotland at the FSB – Federation Of Small Businesses.  This award gives recognition for businesses that goes above and beyond, plus great dedication in putting their customers first.  FSB Highlands & Islands development manager David Richardson said: “I met Brian and Marie in Lerwick in November and was instantly drawn to their warm and welcoming natures and their passion for their business.  “I’m absolutely delighted – but not surprised to see them win our service excellence award”.  We now go onto the UK Finals to be held in Blackpool in May.  
 
On the back of this, we heard the news that we had received Green Tourism ‘Gold’.  In October 2022, we were the first boat tour operator to announce publicly that we were ‘awaiting grading’.  We worked extremely hard that year on our sustainable practices which we submitted as evidence onto our online green tourism assessment.  Early 2023 we received the delightful news that we had been awarded ‘Silver’.  We worked hard again throughout 2023 on our practices which we again submitted as evidence and delighted early 2024, to be award ‘Gold’.  As Green Tourism advocates, we will continue to monitor our practices and update our online assessment as and when changes take place.  
 
For our ‘Service Excellence’ accolade, we were due to attend Bute House in Edinburgh to collect our award.  We unfortunately couldn’t make it, but we were delighted to have onboard our local MSP Beatrice Wishart presenting us with our trophy. Beatrice came along just before we headed out for our first tour of the season and spent time chatting to our passengers.
 
As we received our Green Tourism ‘Gold’ plaque at the same time, she wanted to award and congratulate us for both.
Thank you Shetland Times for sharing our successes, greatly appreciated.
 
We look forward to heading to Blackpool in just under three weeks time to attend the FSB UK finals. We are up against 11 other UK regional winners for this category and even if we don’t win, to get this far is an incredible achievement and a testament to our approach in working responsibly, ethically and sustainably. The awards ceremony presents us with opportunities to collaborate with many other like minded businesses.
 
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Seabirds-and-Seals - The Original Noss Boat Tours

New Business Addition…Showing Our Heart Is In What We Do – 15.04.2024

Earlier this year we sourced a defibrillator through charity organisation AEDdonate . Our decision to have this onboard reflects our commitment to responsible tourism & inclusivity, ensuring everyone can enjoy the wonders of nature with peace of mind.

We hope we never have to use it but on hand should an emergency situation arise.

AED Donate – Press Release:
With no location out of bounds, we’re delighted to share a different kind of installation. There is now a defibrillator permanently located onboard The Noss Boat ‘Seabird’.  Taking a boat tour around Bressay and Noss Islands allows visitors to see the abundant wildlife in Shetland.

Owner Marie said: “Ensuring safety at sea is our utmost priority! On our nature tour boat, we’re now equipped with a defibrillator, ready to respond swiftly to any emergency situation. We’re prepared for the unexpected during our tours around Bressay & Noss islands. With support from ambulance services, coastguard teams, and the RNLI, we’re now part of a network dedicated to keeping everyone safe on the water. Our decision to have a defibrillator onboard reflects our commitment to responsible tourism and inclusivity, ensuring that everyone can enjoy the wonders of nature with peace of mind.

Thanks to Seabirds-and-Seals – Original & Best Noss Boat Tours for choosing to work with us, your support enables us to continue helping other organisations and communities.

Is your community protected in the event of a sudden cardiac arrest? Click on the web link to find out how they can support you https://www.aeddonate.org.uk/apply-for-funding/

 

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Seabirds-and-Seals - The Original Noss Boat Tours

Announcing Our ‘Name The Puffin’ Winner – 15.04.2024

On 30th March we released here on our Blog as well as on Facebook, that we were running a competition to win a FREE trip for one adult and one under 16 with the winner drawn on 15th April.  . 

The competition was to name the puffin which was gifted to Brian last year as a belated present for a Big Birthday, but we won’t see how old, ha.  This beautiful stuffed puffin was made by one of our many returning customers who joins us year after year for a few trips during her stay, along with her husband.  They had booked a few tours with us last year and had planned to present it to him personally but unfortunately had to cancel their trip due to personal circumstances. 

We absolutely love our new addition, but we needed help in giving our puffin a name, hence reason we decided to run it as a competition. 

It’s not been an easy task picking a winner, we ended up doing a Top 10 for a draw. Our draw took place on the afternoon of 15th April inside the boat cabin with a video, which we posted on facebook to announce the winner and you can view it here if you are on facebook. Marie went mostly Shetland dialect so we hope you can understand her.  She originates from Burra Isle which has a very distinctive twang but we know from feedback that her accent is appreciated on the tours.

We beat not keep you waiting any longer…the winner is: Teresa Kirkpatrick who suggested ‘Tosh’. Well done Teresa and thanks again to everyone who entered. We will be in touch Teresa to get her gift voucher out to her.

We are pretty sure you are keen to hear the Top 10, so here goes:

NOSSAY

NOSSIE

OONA

PEERIE TROOKER

PERCY

POPFIN

PUFF

RIPPLE

SNIGGLEPUFF IN

TOSH

Tosh will be added to our ‘Meet The Crew’s section on our website as our Mascot and will keep Skipper Brian Or Marvyn in good company, keeping a lookout at the helm. We know Tosh will be in for a lot of love and affection by both children and adults.

We would like to take this opportunity to thank all our followers and to everyone who supports us in any way at all.

Thank You
The Noss Boat Team

Tosh – The Noss Boat Mascot

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Seabirds-and-Seals - The Original Noss Boat Tours

SEAWATCH FOUNDATION – RECOMMENDED BOAT OPERATOR – 06.04.2024

We are again this year, a recommended boat operator for the Sea Watch Foundation – a charity the business has been part of ever since the early days. We were recently approached by one of the team as they wanted to do a story on our business, we look forward to sharing this soon.
 
 
Sea Watch Foundation is a national marine environmental charity working to improve the conservation of whales, dolphins and porpoises in the seas around Britain and Ireland.
 
We work closely with Seawatch by reporting sightings and they know we are always there to assist where we can, with any surveys to gather important data to help towards the conservation of our marine wildlife. 
 
Sea Watch Foundation Mission
Ceteceans are at risk of decreasing population sizes and even local extinction due to continuous threats to them and their habitats.  These threats include capture and drowing in fishing gear, sound disturbance, marine pollution and over-fishing.
 
Sea Watch Foundation Aims

Monitoring the numbers and locations of whales and dolphings in order to gain valuable knowledge of the health of our marine environment, and insight into the effects of chemical pollution, noise disturbance, over-fishing, accidental capture in fishing gear and climate change.

Involving the public in scientific monitoring. 

Raising awareness and understanding of marine mammals and the threats they face.

Educating, informing and advising for better environmental protection.  

As a business with 32 years of experience, we continue to lead the way for responsible boat-based ecotourism. At all times we follow the Nature Scot Marine Wildlife watching code and we are also WiSe accredited operators, proudly adhering to strict protocols to minimize disturbance to marine wildlife.

If you’d like to find out more about how to minimise disturbance visit 👇

https://www.nature.scot/…/scottish-marine-wildlife…

 
If you think you are witnessing a wildlife crime, take footage of the incident and report it to the Wildlife Crime Unit on 101.
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Seabirds-and-Seals - The Original Noss Boat Tours

New Local Partnership – LHD Custom Clothing 28.03.2024

NEW LOCAL BUSINESS PARTNERSHIP – SUPPORT AND SHOP LOCAL
WHERE YOU CAN

We are committed to becoming more sustainable as we know this is the future, with increasing numbers of visitors looking for businesses that are playing their part in sustainability practices.  Our good practices, which we have in place both at home and in the business, gained us our Green Tourism ‘Gold’ award this year.   We have our published ‘Environmental & Sustainability’ policy available on the dedicated ‘Green Tourism’ page on our website.  We created this page and the policy to give viewers insight to our sustainability practices. 

We always try to support local where we can and for years now we have worked in partnership with many local businesses, organisations, charities and fundraising events which we speak about regularly here on social media.  We are great believers in sourcing everything we need for the business locally where we can.  Let us tell you more about one of two new partnerships assisting us on our green journey to become a more sustainable business.  Our second new partnership will follow in the days ahead as well as another new addition to the business.

As our business involves the great Shetland outdoors, we need to keep warm and cozy during our busy season and as part of our green journey to becoming a more sustainable business, we have ensured that our full crew kit clothing range for the 2024 season and beyond is as sustainable as possible.  Our online shop clothing products and 2023 crew hoodies are 100% organic cotton but this year we wanted to  the full crew attire to be more sustainable, also very smart too as appearance is very important.

Our mission over the Winter months was to find a clothing range that is more sustainable and can stand all weathers.  We wanted to stay local to buy our new look as this is more sustainable and with the help of our local company called ‘LHD Ltd’, we have successfully started a new partnership with them.  All the products we have ordered to fully kit us out for the season are made from a mix of organic cotton & recycled materials.  All products are also PFC-FREE, meaning they have no release of chemical compound that is harmful to our environment or health when worn or washed.  The company works with a particular supplier who has a mission to make their clothing products as sustainable as possible. We look forward to trialling their products and putting them to the test in our mix of Shetland weather. 

Any of our previous crew clothing will go to local clothing recycling bins and is collected by The Salvation Army for sorting and recycling, this in return supports a local charity. 

We are currently in the process of getting our logo applied by the LHD custom clothing shop, who do a fantastic job, and once our tours start into April, we will be able to do a little promotion for them with us wearing our new range and the stunning Noss cliffs as a backdrop.  Until such time, here’s the 100% organic cotton range we have for sale on our online shop which is beautifully modelled by Laurie Goodlad Pottinger who runs her own business called ‘Shetland With Laurie’.  Also modelling is her cute wee Daughter.  Laurie is also one of our relief crew members and will be standing in for Marie when we head to Blackpool in May to attend the UK finals of the Small Business Federation Awards.    

When coming to Shetland do plan ahead, we all hope this is going to be a good Summer after it being such a bad Winter.  For anyone that has been on holiday to Shetland in the past, you will know that we can get very mixed weather…sometimes 4 seasons within the space of an hour.  Our advice is to pack a good mix and do bring a warm jacket along with a lighter one, we always recommend waterproof clothing for our tours.  If you do forget to pack anything then worry not as we can 100% recommend LHD Ltd located on Commercial Street in Lerwick, just a short walk from where our tours depart from on Victoria Pier.  They provide everything from waterproof trousers, jackets, hats, hoodies/jumpers, gloves, scarfs,warm cozy socks, footwear and much more.       

Even if you have plenty of layers on and are still not warm enough…fear not as we have the added convenience of our indoor, heated cabin.  There you will find further seating, enough for all 12 passengers with viewing windows all around so that you don’t miss a thing.  Our friendly skipper will keep you entertained and as another added bonus, if our dedicated guide, Marie, is out on deck doing her ‘live’ commentary, you will still hear everything being said as you have your own individual headset, and of course the warmth inside the cabin.

Shop Local where you can – we have provided a link to the LHD Ltd online shop which advertises some of the clothing you will find but not their full range.  Their shop on Commercial Street is extremely well stocked for all your outdoor clothing needs and reasonably priced:   https://shop.lhdlimited.co.uk/

 

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Seabirds-and-Seals - The Original Noss Boat Tours

The Noss Boat Team Signs Up For…Da Voar Redd Up – 22.03.2024

DA VOAR REDD UP…YEARLY BEACH CLEAN UP
From Saturday 30th April – Friday 26th April 2024

Da Voar Redd Up is one of Shetland’s award winning clean ups, the UK’s most successful community litter-picking event, with around 4,500 (20% of Shetland’s population) volunteering each year.  The Redd up is organized by ‘Shetland Amenity Trust’ and the event makes a huge contribution to the protection of Shetland’s natural environment and wildlife, clearing Shetland’s beaches, coastlines and roadsides of litter and the debris washed up by winter storms.

Shetland born and bred, we are passionate about protecting our natural environment and wildlife and have been contributing to this annual beach clean up from a very young age.  As a business, we sign up for this event every year as team, below is a photo from last year when Marvyn & Marie took part with Brian (behind the camera).  The local saying for not to throw rubbish is “dunna chuck bruck”.  

It’s very easy to get involved, you can sign up by clicking on the link below.

When you register, you will be provided with Redd Up bags. These identify Redd Up rubbish, making it easier for the trust to record it.

Registering allows you to choose a Redd Up location and allows the trust to make sure that different groups are not cleaning the same places. This not only means that more of Shetland gets cleaned, but also gives them a more accurate record the amount of litter that has been collected.

During registration, you will be able to specify a roadside collection point for all of your bags. Redd Up rubbish can only be picked up from these locations

What happens after registration?

After you have registered, Shetland Amenity Trust will prepare your bags for you and let you know when and where they can be picked up. Unfortunately, they are not able to provide gloves. If your chosen location is unavailable, they will get in touch to discuss alternative options.

If you do take part, be sure to share your Redd Up photos on instagram and facebook using #dunnachuckbruck and #dvru2024, or email any Redd Up photos you’d be willing for the trust to share to rory.tallack@shetlandamenity.org with your group name, location and any other details or interesting finds!