We are absolutely delighted to share our wonderful news and just on the back of receiving TripAdvisor Travelers’ Choice award yet again this year.
A few weeks back we had our unannounced quality assurance visit from Visit Scotland. Always nerve wracking when they announce at the end of the tour who they are, but the feedback was absolutely amazing.
We have received the delightful news that we have been awarded 5 Gold Stars from Visit Scotland – thank you so much and to everyone who supports us.
Every year since taking over the business, we have been awarded this fantastic accolade from TripAdvisor. We are delighted to be leading the way as a top visitor attraction in Shetland – listed number one boat tour on TripAdvisor for our area. Thank you so much to everyone has supported us to make this possible, we value our customer feedback and experience.
Travelers’ Choice, formerly Certificate Of Excellence, recognizes businesses that earn consistently great reviews. Travelers’ Choice award-winners are among the top 10% of listings on TripAdvisor. TripAdvisor Travelers’ Choice honors select accommodations, attractions and restaurants that consistently demonstrate a commitment to hospitality excellence.
Once again – a massive thank you to all of you – our lovely passengers and our brilliant team.
Your constant support, love and constructive feedback has been instrumental in our journey and helped us achive this award.
Thank you from The NO.1 Noss Boat as ranked on TripAdvisor.
Not all heroes wear capes – some like skipper Brian of The Noss Boat ‘Seabird’ wear blue rubber gloves. On a cruise to Noss on Friday 21st April we discovered a Gannet entangled in a discarded fishing rope. Fortunately, seas were calm enough allowing Brian to rescue the bird. The rope was cut free and discarded responsibly ashore and the bird flew away with no injuries. Well done that man!
We are very proud to have received a Green Tourism Silver grading award. The awards are acknowledged worldwide as an indicator of good environmentally-friendly-practice, and are a great way of progressing on a green journey as well as acting as a hallmark of ‘Green Quality’, attracting custom from increasing numbers of eco-minded visitors. Having accreditation and our good green practices verified by the Green Tourism team, shows our customers how committed we are in caring for our environment.
The quoted text to follow in bold is feedback we received from Green Tourism upon presentation of our award.
“Seabirds-and Seals have done an excellent job in achieving the Green Tourism Silver award following on from their first GreenCheck Assessment. They have displayed an excellent understanding of sustainability and awareness of opportunities and challenges associated with running a responsible business. They have scored well across the board but have excelled in the Awareness, Community, Experience, Destination, and Communication goals. The team at Seabirds-and-Seals have shown a commitment to continual improvement, a willingness to implement change where required and dedication in the pursuit of sustainable business practices”
Green Tourism assessed Seabirds-and-Seals against 15 sustainability criteria grouped under the pillars of People, Places and Planet. These consider the social, economic and environmental actions the business has undertaken, providing a holistic assessment of sustainability performance.
A Green Tourism Award means that a business works responsibly, ethically and sustainably, contributes to their community, is reducing their impact on the environment and aims to be accessible and inclusive to all visitors and staff. We have been working hard towards these goals, and hope in time to achieve ‘Gold’ as we continue on our green journey.
The Green Tourism scheme was established in 1997 and has been caring for people, places and the planet for more than 20 years. In Scotland the scheme was developed through a partnership between VisitScotland and Green Business UK. The scheme is a well-recognised award as well as being an important part of Scotland’s future towards a sustainable tourism destination. There are 2,300 members in the UK and Ireland and 850+ of these are in Scotland.
You can find out more about the Green Tourism Certification on VisitScotland’s website here.
Green Tourism have been so helpful throughout and at our 1st assessment they highlighted our areas of sustainability strength, those were as follows.
Ever since the early days of Seabirds-and-Seals (The Noss Boat), we have been committed to operating our tours in a responsible manner. Our business is wildlife tourism and run by passionate nature-lovers for those with an appreciation of the natural world. We have a passion for conservation and the need to ensure the long-term protection of species and habitats.
We advocate working with local communities and leaving a positive impact on the destinations we visit and this has always been a fundamental part of our business.
One example of our close connection with local communities is our yearly collaboration with Shetland Carers, whereby we donate a few tours throughout our busy season which runs from April to October to their ‘Respitality Scheme’. Our donations have been greatly appreciated by ‘Shetland Carers’ – allowing a carer and companion to take a break from their caring routine which can certainly make a difference on how they feel. Many have often told us this has been the best break offered to them in the scheme as they love getting out in the water and connecting with nature. We work closely with the local community in many other aspects but just wanted to share this particular one for now. First photo shared below shows a family of 4 who joined up to the scheme last year, enjoying the refreshments stop which is offered on all our tours and all fairtrade products used. The second photo shows Amanda of Shetland Carers presenting us with our certificate of thanks for signing up to their fantastic scheme, more than welcome. Before the family shown in photo below disembarked, each child was delighted to receive a FREE Eco-Friendly pack, this is given to all young sailors that join our tours.
Our team are committed to reducing our impact on the planet and in times of covid we were faced with many challenges, but we faced the storm and with the restriction in 2020 stopping us from getting out on the water, it gave us time to reflect on our business voyage and our future goals. We have our own branding which was first started by Dr Jonathan Wills who established the business back in 1992. We took the time during covid to make further developments by opening our online shop to let the world see our Eco-Friendly branded merchandise as well as other products which make fabulous gift ideas. Below is just one example but you can find more by visiting our online shop here .
When covid restrictions eased in 2021 to allow us to operate again with the Scottish Government procedures in place, we went further and put other plans in place to move us in the right direction towards our Green Journey and always looking to improve our sustainable practices.
This year our business celebrates 31 years, a business our Skipper Brian who is also combined guide, has been actively involved in from the beginning and it continues to go from strength to strength, thank you Green Tourism for giving us this opportunity and a fabulous start to our 2023 Noss Boat Tours season.
We will continue to keep updating our Green Tourism assessment as we progress through our action plans we have in place through Green Tourism. We will also continue to keep updating our website blog which we will share with the team at ‘Green Tourism. We are always looking at ways to improve our commitment to caring for our environment and for our customers/staff.
We look forward to welcoming you onboard The Noss Boat ‘Seabird’.
Best Wishes
From Marie, Brian and all the team at Seabirds-and-Seals
This year on behalf of RSPB Shetland, we were delighted to host the RSPB Pin Badges box onboard The Noss Boat ‘Seabird’. The badges have proved most popular and during the 2022 season alone, we managed to raise a staggering £1208.00.
Shetland is an incredible and unique place for wildlife. The donations raised through these pin badge donations, will help towards keeping it that way, as every penny raised helps the RSPB carry out the work it undertakes towards protecting Shetland’s Nature and Habitats.
We look forward to hosting for them again in 2023!
Our online booking calendar is open for 2023 bookings with many coming in already. We do advise booking early as our tours are extremely popular. Marie & Brian look forward to welcoming you onboard our very comfortable and spacious catamaran.
SEABIRDS-AND-SEALS DONATE BREAKS TO CARERS THROUGH RESPITALITY SCHEME
Shetland Carers recently presented a certificate to Marie & Brian Leask of Seabirds-and-Seals in recognition of support of unpaid carers in Shetland through their Respitality Scheme. Shetland Carers, a project delivered under Voluntary Action Shetland, co-ordinate the scheme locally with support from Shared Care Scotland, who now support carer centres in 22 local authority areas to run Respitality Schemes.
Marie and Brian Leask of Seabirds-and-Seals said “We are delighted to support Shetland Carers and be part of the Respitality Scheme. All participants are so deserving of a welcome break and what better way than a trip out on the water to connect with nature and such beautiful surroundings. The Respitality Scheme is a very worthy cause.”
Respitality (respite + hospitality) is a way the hospitality and leisure sector can help their local communities by recognising and appreciating the contribution of unpaid carers, by donating short breaks to carers. This enables a carer, plus a companion, to have a break away from their caring responsibilities to recharge their batteries and have a little time for themselves.
A family of four, including an adult carer and two young carers, recently enjoyed a boat trip, courtesy of Seabirds-and-Seals, gifted through the Respitality Scheme. The carer said “We just had a lovely time aboard Seabirds-and-Seals, we would like to thank you so much for this break! What a brilliant trip around Noss, and we even saw a Minke whale! Just fabulous! Thank you so much!”
Only getting around to sharing this wonderful news now. Back in July Marie successfully completed destination development and leadership programme through Edinburgh Napier University. She received the news back in July with an Email congratulating her and awarding her ‘University Certificate Of Credit’. The course involved many hours of hard work with online courses and working as a group with other Tourism businesses throughout Scotland.
Great to see that the hard work has paid off and a course Marie thoroughly enjoyed doing and achieving.
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